Privacy & Policy

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Acceptance:

We, at Foodtron Technologies Private Limited operating the website and application YALI at www.yali.tech respect your privacy. Any person entering the website and application accepts the Terms and Conditions and the Privacy Policy of YALI. Use of the application for the use of its services and the details provided for logging-in will be presumed to be of that of a person above the age of 18 years in pursuance of the Indian Contract Act, 1872. Please read these terms carefully as they govern the relationship between us.

We may modify the privacy policy and the updated privacy policy will be made available from time to time. You should check this page from time to time for any modifications. By continuing to use our services after modifications, you agree that you are bound by the amended privacy policy.


Scope:

This Privacy Policy provides the manner in which your data is collected, used and shared by us. Please read this policy carefully because by accessing the services provided by us, you agree to provide information and the use of that information by us in the manner provided in this Policy.


Our Services:

This privacy policy forms a part of our platform services YALI (including the terms "our" or "us" as used here) that provides an online full stack open source ecosystem which automates restaurant operations and provides sales analytics, insightful customer relationship management, social media management and menu management.

Our platform services maintain the edible live inventory (Menu, Daily Specials, Combos, and Flash Sales) of restaurants as a connected network for the ease of potential diners, online food discovery platforms, food delivery services, coupon services. Our platform also provides online ordering features curated from Aggregators for providing Online delivery services, Coupon Services and Personal Assistants whereby the restaurants will be entitled to either accept/decline orders from third party online delivery services and also keeps track of the orders with appropriate timestamps. Our services also include social media plug in whereby enabling restaurants to access their respective Facebook page and other social media platforms.


Effect:

This Privacy Policy is effective immediately upon access of this website by users. By submitting your personal data to us, you will be treated as having given your permission for disclosures referred to in this policy. By accessing any part of this App and/or Site and/ or using the information provided on or via this App and/or Site you will be deemed to have accepted this Privacy Policy in full.


Information we collect and how we use it:

In order to avail YALI's services, restaurants/users do require registration. As part of registration process on our site, we may collect the following personally identifiable information about you;

  • Name, address and location
  • Billing and delivery address
  • Primary email address
  • Mobile phone number and contact details
  • Hours of operation
  • Menu, Special offers and discounts
  • Restaurant profile and new feeds from various social media platforms
  • Other information as per our registration process.

Your personal information is collected to enable us to provide the services requested by you, to enhance and personalize your experience and to get in touch with you when necessary.

While we display feed from various social media platforms, we do not track personal activity on the respective platforms. The information is for registered users, who have accounts with the various platforms and will authorize YALI only to display the information.


Log Files

Like many other Web sites, YALI makes use of log files. These files merely logs visitors to the site - usually a standard procedure for hosting companies and a part of hosting service's analytics. The log files would include information like internet protocol (IP) addresses, browser type, Internet Service Provider (ISP), date/time stamp, etc. This information is used to analyse trends, administer the site, track user's movement around the site, and gather demographic information. IP addresses, and other such information are not linked to any information that is personally identifiable. This log information will not be used to track user behaviour in any manner.


With whom will your information be shared?

No One. We assure you that we will not sell your personal information to third parties nor will we disclose your information without obtaining prior permission from you. The collected information will only be used for internal analytics purposes to provide the restaurants with the aggregate sales analytics. Restaurant's information such as the menus, special combo offers, discounts, orders etc. will be shared at the discretion of the restaurants. However, we shall disclose the information to any third party or government authorities if required by law.

Use of Cookies:

The use of cookies on our site is only limited for authentication purposes. At YALI we use only authentication cookies and not tracking cookies. We do not use cookies to monitor the user's web surfing behaviour.


Does YALI store my Credit/Debit card information?

No. Your credit/debit card information is not stored by us.


Protection:

At YALI we provide utmost data security to the information collected from the users so as to prevent any loss, misuse, unauthorized access, disclosure, or modification of the personal information. The information collected on our site is encrypted and stored in a third-party cloud service provider. On retrieval of the stored information, the same is decrypted before use. We undertake to protect your personal information through reasonable securities and practices as defined by law from time to time.


Modifications to This Privacy Policy:

We may revise our policy from time and time and will take reasonable steps to notify you of the changes.


Notices:

If you have any questions regarding the privacy policy of any grievances in that regard please contact,
Krishnadas Ganesh | krishna@yali.tech
25/101 Park Center, Venkat Narayana Road, T. Nagar, Chennai